Pure Electric E-Scooter error codes

Error codes can often occur for many reasons Some require simple fixes to get you back up and running and some can require more complex work that requires a trained technician.

Below is a list of all error codes and the actions we recommend to resolve the issue:

Error code Fault Description Maintenance/Part required Advice
1 Battery Current Malfunction Replace Controller Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
2 Battery Voltage Malfunction Replace Controller, Test, if fault remains then replace the battery  Battery should not be charged when this error code is present. Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
4 Battery Over Voltage Malfunction Replace Controller, Test, if fault remains then replace battery  Battery should not be charged when this error code is present. Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
8 Wheel Sensor Malfunction Replace Controller, Test, if fault remains then replace battery  Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
10 Communication Fault Replace Controller Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
20 Communication Fault Replace Controller Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
40 Motor fault Replace motor Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
80 Controller temprature fault Replace Controller Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
100/H1 Throttle fault Replace Throttle - Availble to buy here > Link to Pure Electric Spare parts If fault does not clear then replace the display, test, then Controller. Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
200/H2 Brake lever fault Replace Brake Lever - Availble to buy here > Link to Pure Electric Spare parts If fault continues replace display, test, then Controller. Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
400/H4 Controller software fault Replace Controller Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
800/H8 Motor Temprature Fault Replace motor Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
HH Firmware Fault Firmware upadate via App Download latest verison from Andriod or Apple app store. Connect to your scooter via Bluetooth and follow instructions
8000/ r8 Display and Controller communication fault Clean Main display cable and replace if damaged. If fault remains then replace display, test again, then replace the controller. Contact Pure Electric customer services or check list of approved repair agents for spare part stockists. Link to Pure Electric Repair Agents
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