We know its frustrating to get a puncture, so we’ve pulled together everything you need in one place to get it fixed and have you back on the road in no time.
Pure Air³ and Pure Advance
Our new 2023 models have 10” air filled tubeless tyres, like the ones found on a car.
Most punctures can be fixed in less than 5 minutes by someone with no technical knowledge using something called a ‘Dynaplugger’. This is a lightweight and portable tool that can fix up to 4 punctures making it great value for money.
You can buy a Dynaplugger from most bike stores, but are also available on our website here and watch our handy 'how to use' video here.
In rare instances of a significant puncture or tyre rupture, you will need to replace the whole tyre.
You can buy replacements on our website here
Once purchased, we have a how to video guide produced to walk you through the steps required which you can view here:
Pure Advance: FRONT TYRE and REAR TYRE
Pure Air³: FRONT TYRE and REAR TYRE
Pure Electric Generation 1& 2 (Pure Go, Air, Pro & LR)
If your tyre will not hold air, its likely the inner tube has been punctured and will need to be replaced, you can buy a replacement directly from our website here.
Once purchased we have a how to video guide produced to walk you through the steps required
If you have a Pure Electric Generation 2 (Go, Air, Air Pro or LR):
Don’t want to get your hands dirty?
If you don’t want to do it yourself, contact your local bike shop or scooter repair agent - most will be willing and able to do this on your behalf for a fee.