Missed delivery? What happens next

If you miss your delivery the courier will attempt another the following day. If you miss two redelivery attempts, the items will be returned to our warehouse.

If the driver is having issues delivering to your address, it’ll be marked on the tracking information page. If you find that this is the case, we recommend contacting the courier directly, using your tracking number for reference.

You can find your tracking details in your dispatch emails or by signing in to your account here: Account Login.

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