Your tracking information is usually emailed to you between 2-6pm on the day of dispatch. If you have not received your tracking details, please check your spam/junk email inbox.
If you cannot find your tracking information in your recent emails, please log in to your account to check for tracking updates: Account Login.
Please note that e-bikes require a pre-delivery inspection before being sent out. This can mean that they take a couple of days longer before being dispatched.