How to find order tracking details

Your tracking information is usually emailed to you between 2-9pm on the day of dispatch. If you have not received your tracking details, please check your spam/junk email inbox.

If you cannot find your tracking information in your recent emails, please log in to your account to check for tracking updates: Account Login.

Please note that e-bikes require a pre-delivery inspection before being sent out. This can mean that they take a couple of days longer before being dispatched.

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