How to connect to the Reid App

The Reid app is the essential companion to your new Reid e-scooter. This allows you to lock your scooter, change the front light colour, track stats (speed, distance, battery level), challenge friends and much more – for more details please click here.

  1. First, you’ll need to download the Reid App from your app store. We always recommend the official brand app. Although third party apps may work, using the manufacturer provided app is the best way to ensure the correct support.
  2. Once downloaded, make sure that your Bluetooth connection is switched on and you’re not paired to another device. Most e-scooters will require Bluetooth 4.0 or higher.
  3. Turn on your e-scooter. You should be able to see it pop up on your list of devices to connect to. If this doesn’t occur, you may need search for the e-scooter via the app.
  4. If this doesn’t do the trick, it might be worth checking the e-scooter is giving out a Bluetooth signal, using a Bluetooth signal checker.

These can also be downloaded from your app store:

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