How to connect to the SoFlow App

The SoFlow App has many features including the ability to lock and unlock your scooter digitally with the app, you can also check all relevant information on the dashboard. Within the app you are able to track your ride and check your rides afterwards. There are also tutorials, videos and relevant documents for your scooter within the app.

  1. First, you’ll need to download the SoFlow App from your app store. We always recommend the official brand app. Although third party apps may work, using the manufacturer provided app is the best way to ensure the correct support.
  2. Once downloaded, make sure that your Bluetooth connection is switched on and you’re not paired to another device. Most e-scooters will require Bluetooth 4.0 or higher.
  3. Turn on your e-scooter. You should be able to see it pop up on your list of devices to connect to. If this doesn’t occur, you may need search for the e-scooter via the app.
  4. If this doesn’t do the trick, it might be worth checking the e-scooter is giving out a Bluetooth signal, using a Bluetooth signal checker.

These can also be downloaded from your app store:

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