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Delivery Information

United Kingdom (Excluding Highlands & Islands)

  • 💨 Free Next Day Delivery on all orders over £19.99

  • 💷 £2.99 delivery charge for orders below £19.99

  • ⏰ Order before 1pm (Mon–Fri) for next day delivery (*excluding weekends and Bank Holidays)

  • 📦 Delivered by DPD, our trusted courier partner

This does not apply to Northern Ireland, please visit our dedicated page to order Pure Electric Ireland for more details and purchasing options

Once your order is dispatched, you’ll receive a DPD tracking link and a 1-hour delivery window.

Because of the value of our scooters, we recommend that you’re home to receive your delivery or nominate a neighbour.

🗓️ *In some areas, DPD may attempt deliveries on weekends.


Order Changes & Cancellations

We process orders quickly to ensure fast delivery, which means we’re unable to make changes or cancellations once an order has been placed.

If you’ve made an error or no longer require your items:

  • 🚫 Refuse the delivery when it arrives — it will be returned to Pure Electric free of charge

  • 📦 If you accept delivery and later wish to return the items, a £20 courier collection fee will apply

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